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A1 Freight Agent - Freight Broker Training
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FREIGHT AGENT - FREIGHT BROKER OVERVIEW
• Route movement and expedite incoming and outgoing cargo and freight shipments via airline, train or truck.

• Arrange transportation for cargo by air, rail and ships.

• Take orders from customers and arrange pickup of freight and cargo for delivery to a loading platform.

• Prepare and examine bills of lading to determine shipping and tariff charges.

• Negotiate and arrange transportation of goods with shipping or freight companies.

• Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.

• Advise clients on transportation and payment methods.  

• Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

• Estimate freight or postal rates and record shipment costs and weights.

• Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

• Retrieve stored items and trace lost shipments as necessary.

• Work for themselves but under the supervision of a freight broker or firm.

• Usually work at home making contacts by telephone and following up with data on a computer that has internet connection.

• Make a “commission” on every load they successfully arrange transportation for and arrives safely at its destination.

• Must be people of integrity, reliable, service-oriented, and efficient who can move cargo as economically as possible.

• Can make from $40,000 to $200,000 a year, depending on their abilities and how much time they are willing to spend growing their business.

• Are responsible for making contact with shippers who have cargo to ship, as well as maintaining a continuing relationship.

• Negotiate with the shipper, the carrier and with the broker.

• Work directly with the shipper by handling all the details of their shipment so their shipment arrives safely at its destination.

• Match the right trucker with the right load.

• Must compile information concerning all loads as well as where it is to be shipped.

• Are relied on by shippers to make all the arrangements with a trucker to transport the shipment to its destination.

• Work with both independent drivers (owner operators) who own their own trucks, as well as small and large trucking companies who hire their own drivers to drive their trucks.

• Understand that shippers must ship their products within the parameters of a certain cost.

• Understand “supply and demand” can determine how much a trucker is able to make on a load.

• Understand that as they “break into the business,” they will probably need to spend most of their time on the phone (or in person) searching for shippers.

• Understand that they may need to spend time on the phone searching for the right truckers.

• Are not required by the Federal Government to have any special training or education.

• Usually receive their training by attending a special freight agent training program.